Dezin
service@dezindirect.com
FAQ
This Limited Warranty is effective for 90 days from the date of original consumer purchase. Any modification or attempted modification to your appliance may interfere with the safe operation of the appliance and will void this Limited Warranty. This Limited Warranty does not apply in respect of any appliance or any part thereof that has been altered or modified from its factory settings unless such alterations or modifications were expressly authorized by DEZIN representative.
You can remove it easily by following this instruction: clean the water deposits with a small amount of WHITE VINEGAR rinse (allow white vinegar sits in the kettle for 15 minutes, no scrubbing needed).
If the product cannot work, it might something wrong inside the heating base. Would you please kindly describe it more detail and maybe with the photo showing via email?
Dear Customer, if you receive a broken item, which might be damaged during the delivery process, please contact us via email and we will try our best to solve it!